Recent Posts

Failure to Prepare is Preparing to Fail!

6/23/2020 (Permalink)

There are different alerts for floods, depending on the type of and immediacy of the potential danger. Educate your family and yourself about your community's flood warnings:

  • Flood watches are issued when rain is heavy enough to cause rivers to overflow.
  • Flood warnings describe the severity of the situation and indicate when and where the flood will begin.
  • Flash flood watches are issued when heavy rain is occurring or is expected to occur.
  • Flash flood warnings are issued when flooding is occurring suddenly. In the event of flash flooding in your area, move immediately to high ground.

Take practical measures to protect yourself, your family and your property

Preparedness is paramount when it comes to encroaching floodwaters. Here are precautionary steps to take well before the threat of a flood is upon you.

  • Maintain a supply of emergency provisions, such as flashlights, batteries, a battery-operated radio, a first aid kit, medication, sturdy shoes, emergency food and water, cash and credit cards.
  • Maintain a supply of building materials and tools so you can fortify your house from a storm. These would include plywood, plastic sheeting, nails, hammer, shovels and sandbags.
  • Make a home inventory listing all of your possessions to help facilitate the claim filing process if your belongings are damaged or destroyed.
  • Locate switches for gas, electricity and water and know how to shut them off. In the event of an evacuation, you'll want to turn these off before you leave.

For more preparedness tips, handy checklists (including ones you can personalize yourself) and evacuation planning advice to cover a variety of disasters, get the I.I.I.’s Know Your Plan app. It's a great tool to help get you and your family—including pets—organized and ready to act more quickly if an emergency strikes.

Wind-Storm Damage Tips

6/23/2020 (Permalink)

Severe weather is always on everyone’s radar, particularly this time of the year. With severe weather come strong winds, thunderstorms and even hail.  No matter the season, it does not hurt to be aware of the damage that high winds can cause to your home or business.  Prevention is easy.

Keep outdoor items from becoming projectile weaponry

High winds, tornadoes, and hurricanes can make something as simple as a trashcan or child’s toy into an airborne rocket!  When you hear of wind and storm warnings, make sure to bring in anything that could be picked up and blown into vulnerable areas of your home or business – such as windows or doors.  Outdoor building such as storage sheds should also be anchored appropriately to the ground.

Reinforce vulnerable areas

Garage doors are particularly susceptible to wind damage.  High winds, tornadoes, and hurricanes can damage or blow them, creating a high pressure situation which can damage the roof as well.  Strengthen the door by using braces across the back or replace with a stronger door and tracks.  (Note – any alterations should be done by an professional.)

Pay attention to your trees and landscaping

Trees can cause debris that can damage your home in a windstorm.  Maintain trees having them trimmed and debris raked and disposed of regularly to help minimize damage from a storm.

Like Benjamin Franklin said , “By failing to prepare, you are preparing to fail.”

Restoring Your Poway / Rancho Bernardo Commercial Property After A Water Damage Event

6/17/2020 (Permalink)

SERVPRO Vans Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Poway / Rancho Bernardo commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Poway / Rancho Bernardo

SERVPRO of Poway / Rancho Bernardo specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Document Drying and Restoration

6/17/2020 (Permalink)

In the aftermath of disaster, some of your most valued contents—documents, photographs, and books—could be lost forever. As a leader in the restoration industry, SERVPRO knows that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, SERVPRO’s restoration professionals will help you recover your paper goods before it is too late.

Our Document Restoration Facility:

  • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
  • Digital: we use a computerized inventory system for digitizing your documents
  • Flexible capacity - we can accommodate large commercial losses or small residential jobs
  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

Need your valuable documents restored? Call Today – 858-748-7378

Our Technology

Then SERVPRO document restoration team uses innovate vacuum freeze-drying techniques; in fact, we use the same freeze-drying methods used by the Library of Congress to dry valuable historic documents and books. Our vacuum freeze-drying process is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

Types of content:

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

Document Cleaning and Disinfecting

In many water damage situations, like sewage or flood water, documents will be exposed to bacteria, viruses, pesticides, or other harmful chemicals. Our team uses a gamma irradiation process to safely and effectively sterilize your documents.

Digitizing Services

In the digital age, converting your paper files and photos to digital formats can have an invaluable impact on your business or home. With the help of SERVPRO’s restoration professionals to digitize your documents, you can save storage space and have access to your records at the touch of a button. And perhaps most important of all, you’ll have digital copies of your valuable documents that can’t be lost in a flood or fire.

Experience water damage? Here is what to do until help arrives!

6/17/2020 (Permalink)

Water damage from clean water

 Do:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Remove to a safe, dry place any paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather good to dry separately at room temperature.

Don’t:

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines, or other colored items on wet carpets or floor to cause staining.
  • Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Water damage from contaminated water

Do:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

Don’t:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Defensible Space Around Your Home

6/15/2020 (Permalink)

Did you know that the County of San Diego amended an ordinance that requires residents to keep their property free of fire hazards. Residents comply by creating a “Defensible space” around their homes. This includes (but is not limited to) mowing and properly maintaining lawn and weeds, removing ignitable trees and shrubs, stacking firewood away from the home and ensuring that the home’s address is visible to all emergency vehicles.

WHAT ELSE SHOULD I DO TO PROTECT MY PROPERTY AGAINST FIRE?

  • Fluctuate the height of plants and space them out adequately. (Taller plants should be spaced wider apart than the shorter ones)
  • Eliminate any tree limbs within 10 feet of your chimney.
  • Work with your neighbors to clear shared areas between houses.
  • Avoid planting trees under or near electrical lines.
  • If you have a heavily wooded area on your property, removing dead, weak or diseased trees may improve growing conditions.
  • Don’t forget to legally dispose of all your vegetation. (For inquiring about green waste recycling, you may contact your local landfill)
  • Stack firewood and scrap wood piles at least 50 feet from any structure and clear away any combustible vegetation within 10 feet of the piles. (There have been instances when firefighters have ‘saved’ a home and moved on, only for wood piles to catch fire.)
  • Check and clean your roofs and gutters on all structures several times annually to remove debris that can easily ignite from a spark.

Smoke Behavior

6/15/2020 (Permalink)

Fire losses can be difficult because the behavior of smoke can be unique. That is why it is important to have trained technicians at your home; and SERVPRO professionals know their smoke!

Different types of smoke

  • Wet smoke – Plastic and rubbers – low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry smoke – Paper and wood – Fast burning, high temperatures, and heat rises thus making the smoke rise.
  • Protein fire residue – Produced by evaporation of material rather than from a fire – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot – Furnace Puff Backs – While ‘puff backs’ can create havoc for you, SERVPRO can in most cases restore the contents and structure quickly.
  • Other types – Tear gas, fingerprint powder and fire extinguisher residue – Special loss situations require special care. Here at SERVPRO, we are trained to handle your toughest losses.

Pet Disaster Preparedness

6/15/2020 (Permalink)

Emergencies come in many forms. It may require small changes, such as a brief absence from your home, to much larger changes, such as permanent evacuations. Each type of disaster requires different measures to keep your pets safe. Being prepared is the best thing you can do in these situations!

Some Pet Disaster preparedness options include –

  • Creating a buddy system with your neighbors. In case of an emergency, you will have a trusted neighbor who can check on your animals.
  • Identify shelters or pet friendly hotels that will accept pets, as not all of them do.
  • Locate a veterinarian or animal hospital in the area where you may be seeking temporary shelter, in case medical care is needed for your pets.
  • Have your pet microchipped and make sure that you not only keep your address and phone number up-to-date, but that you also include contact info for an emergency contact outside of your immediate area.
  • If you are unable to return to your home right away, you may need to board your pet. Find out where pet boarding facilities are located.
  • Most boarding kennels, veterinarians and animal shelters will need your pet's medical records to make sure all vaccinations are current.

Remember – By failing to prepare, you are preparing to fail. Always make sure you have an Emergency plan on hand, even for your pets!

Got Mold ?!

6/12/2020 (Permalink)

Mold on a door Organic materials found inside a building, such as wood, paper, drywall, and insulation, provide food sources for mold to flourish.

FROM THE ORDINARY – There has been over 100,000 kinds of fungi identified. Though fungi can produce some very useful results; such as yeast – which is used in preparing breads and other baked goods; other forms can be very harmful.

TO THE UNHEALTHY – Intrusion of water into your home or business can result in mold growth. If the humidity and moisture levels in a water – damaged environment are not promptly returned to normal, mold spores may grow and multiply. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

TAKE PRECAUTIONS – SERVPRO Professionals handle water damages every day and know prompt action is required to prevent mold. If you think you might have a mold problem, call 858-587-1722 and we will be happy to help!

Post Construction

6/12/2020 (Permalink)

Structural reliability, resources, manual labor, safety, customer satisfaction, and deadlines – the list goes on and on when building a commercial facility. Let us help you meet your deadlines by providing thorough post – construction services in a timely manner.

POST CONSTRUCTION CLEANING – Once the floors are down and drywall is up, it is time to remove all the debris and dirt in preparation to laying the carpet, painting and decorating.

DEHUMIDIFICATION & DRYING – During the construction phase, a building can trap moisture. Excessive moisture can result in mold growth. If you think one of your projects has a moisture issue- please don’t hesitate to reach out to us, to provide you with the help you need to eliminate moisture and prevent the potential for mold growth.

FINAL CLEANING – You will want the facility to look its best when the doors open. You can always count on your SERVPRO crew to provide cleaning services to give the building that extra shine.